سياسة الاسترجاع والاسترداد RETURNS & REFUNDS

Saudi E-Commerce Law (نظام التجارة الإلكترونية, Royal Decree M/126) gives you a default right to return distance-purchased goods within seven (7) days of delivery, provided the item is unused, unopened where applicable, and in its original condition and packaging.

Certain categories may be excluded by law: digital downloads or activation keys after redemption, software with broken seals, perishable goods, and items personalized to your specifications.

مسودة — بانتظار المراجعة القانونية

The store currently advertises a 14-day return window in its footer chips. Specific eligibility conditions, restocking fees, and refund timelines are being finalized by legal counsel and will be published here.

In the interim, please contact us before returning any item so we can confirm eligibility and arrange the return.